Case Studies.
Driving Digital Success: Nexel Partners' Approach and Achievements
- Industry: Consumer Goods Distribution
- Challenges: The need to adapt to evolving market demands and leverage digital technologies to enhance customer experiences and operational efficiency.
Nexel Partners Approach:
• Conducted comprehensive analysis to understand business objectives and market landscape.
• Developed tailored Digital Transformation strategy and implementation roadmap.
• Defined new digital enablers and technologies for both B2C and B2B segments.
• Designed group business application architecture and operating model.
• Established digital transformation budget and business case for each project.
• Identified technology sourcing strategy and potential vendor options.
Outcome:
• Defined clear roadmap for digital transformation journey.
• Identified key technologies and enablers for business growth and operational efficiency.
• Mobilized 3,500 field sales representatives across six countries to enhance customer engagement and market coverage.
• Achieved 30% increase in sales order taking through streamlined processes and digital tools.
• Realized 25% reduction in back-office costs through automation and process optimization.
• Positioned for long-term success in the digital era.