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Case Studies.

AbuDawood Transformation Implementation & Support

Abu Dawood

Abu Dawood

Nexel Partners Approach:

• Managed the implementation of the digital transformation program over two years, with a budget of USD 30Mn, involving 120 FTEs, and overseeing 13 digital projects.
• Established and operated the CIO office for the entire group during the transformation period.
• Built and managed the PMO to oversee and coordinate 13 digital transformation projects, including Sales transformation, Business analytics, 3PL and Digital Supply Chain, E-Commerce, HR Transformation, and Data center architecture restructuring with the new cloud strategy.
• Created and operated AbuDawood Business Service (ABS), a shared service center for IT, accounting, and HR functions.


Outcome:
• Successfully executed the digital transformation initiatives within the allocated budget and timeframe.
• Enhanced operational efficiency and agility across various business functions.
• Enabled AbuDawood to adapt to market changes and drive sustainable growth.
• Achieved a 30% increase in sales order taking, optimizing field sales operations.
• Realized a 25% reduction in back-office costs through process automation and shared services.
• Established a foundation for continued innovation and digital excellence.

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