Case Studies.
Business Process Model & Policies
- Industry: Education
- Challenges: Initiating strategic initiatives to enhance integration and governance across all departments, the organization commenced developing comprehensive business processes and policies. This required a thorough assessment of the current operating model, designing detailed processes, and establishing formal policies to guide interactions between departments and employees.
Nexel Partners Approach:
• Conducted a comprehensive assessment of the current operating model, including interaction mechanisms between departments and the technology used, to identify areas for improvement and optimization.
• Designed and documented about 80 business processes at a detailed level (level 3), covering various functional areas within the organization, to standardize operations and ensure clarity and consistency.
• Defined a set of company-wide policies to formalize interactions between departments and employees, establishing a framework for governance and compliance.
• Conducted workshops with core business functions to run individual and integrated testing scenarios, ensuring the effectiveness and reliability of the developed processes.
• Executed the strategy and business plan processes, facilitating workshops with all departments to create the 2019 business plan, aligning with organizational goals and objectives.
Outcome:
• Successfully developed and documented about 80 detailed business processes, providing a standardized framework for operations and improving efficiency and consistency across the organization.
• Established 50 company-wide policies to formalize interactions between departments and employees, enhancing governance and compliance.
• Conducted workshops with core business functions to test and validate the developed processes, ensuring their effectiveness and reliability in real-world scenarios.
• Facilitated the execution of strategy and business planning processes, enabling alignment with organizational goals and objectives for the year 2019.
