Case Studies.
Streamlining Restaurant Openings: An Integrated Approach
- Industry: Hospitality
- Challenges: A client in the hospitality industry faced the unprecedented challenge of opening 23 different restaurants simultaneously across two cities in Saudi Arabia. This required effective project management, streamlined communication, and adoption of new tools and processes to ensure quality, efficiency, and proper tracking of activities.
Nexel Partners Approach:
• Managed the coordination and oversight of opening 23 restaurants simultaneously, applying project management best practices for successful execution.
• Implemented communication tools and platforms to foster effective collaboration across the team, ensuring quality and meticulous activity tracking.
• Provided comprehensive training on various productivity tools such as MS Planner, advanced MS Teams features, SharePoint, MS Projects, and advanced spreadsheets to boost team productivity.
• Automated recruitment and onboarding processes using an in-house workflow system, ensuring seamless and efficient employee onboarding.
• Promoted the adoption of new workflow tools to enhance team productivity, offering ongoing training and support.
• Transitioned to real-time dashboards using Power BI for advanced reporting, empowering teams to make informed decisions and enhance reporting efficiency.
• Introduced retrospective workshops to gather insights from events and drive actionable outcomes, fostering a culture of accountability and improvement.
• Established clear communication channels and agendas across different organizational levels, ensuring alignment and effectiveness.
Outcome:
• Successfully managed the opening of 23 restaurants simultaneously, maintaining high-quality standards and meeting timelines across all locations.
• Improved communication and collaboration through new tools and platforms, enhancing overall efficiency and productivity.
• Streamlined recruitment and onboarding processes through automation, enhancing the employee experience and reducing manual efforts.
• Enhanced reporting capabilities with real-time dashboards, enabling data-driven decision-making and improving reporting efficiency.
• Fostered a culture of continuous improvement through retrospective workshops, driving innovation and accountability.
• Established clear communication cadences and agendas, improving alignment and effectiveness in decision-making.
